A form combines questions with layout elements. Build it in Design, use Preview to check the reading order, and save the definition before making it available to send.

Create the form

  1. Open Forms → Library, then New form.
  2. Enter a clear Name and, optionally, What it is for. Explain the intended scope, audience and use of the answers.
  3. Choose Create the form. This creates an In progress form; its questions come next.
  4. Open Design and choose Add element.

For example, a supplier intake might ask for the service provided, production access, data handled and continuity dependencies. Keep each question focused on one decision and include an appropriate “Unknown” option where uncertainty is meaningful.

Security Incident Intake Design tab with one title, five answer questions, Preview and Add element controls.
The incident intake has six elements and five questions: its title organizes the form without adding an answer field. Open full-size screenshot.

Choose the right element

ElementAppropriate use
Text inputA short, single-line answer.
Rich text areaAn explanation with formatting.
Number inputA quantity, with configured bounds where needed.
Email inputAn email address.
Date pickerOne date.
CheckboxMultiple choices from a set.
Radio groupOne choice, with the options visible.
Select menuOne choice from a menu, or several when Allow multiple selections is enabled.
File uploadSupporting files within the configured types and limits.
Title, Subtitle, DividerOrganize the form without adding an answer field.

Give each question a meaningful Label, add a hint where useful, and enable Required field only when the recipient must provide an answer. Configure choice options explicitly. For uploads, review the displayed file count, size and accepted-type settings before saving; do not assume the same limits apply to every question.

The question count excludes layout elements. A form containing one title and five answer fields therefore has six elements and five questions.

Select menu question editor showing its label, four system choices, Required field and Allow multiple selections controls, recipient preview and Apply.
Configure the label, choices and required state, then Apply the element and save the form to publish the draft. Open full-size screenshot.

Understand saving

Question additions and edits are staged. The element drawer shows a recipient specimen while you configure it. Use Add element for a new question or Apply for an edited one, then use the form's Save changes control to persist the current draft. Read the unsaved-change indicator before leaving.

Use Cancel in the element editor to restore that element's previous state or remove the unsaved new element. Discard abandons the pending form changes. Closing a drawer can retain a draft, so closing alone is not evidence that a change was discarded. Check that the unsaved indicator clears and the original questions are restored.

Reordering saved elements is a separate immediate action. Use the drag handle or its Up and Down keyboard controls, then verify the resulting order. It does not use the same save step as adding a question.

Review the definition

Open Preview to inspect the recipient-facing wording and sequence. This is a read-only preview; it does not send a form or collect a real response. Check that labels, choices, hints and required markers are understandable together.

Use Details to maintain the purpose and categories while editing is available. Owners and comments provide accountability and discussion. Before completion, resolve unsaved changes and review the entire questionnaire. Once the form has been sent, create a separate revised form when the questions need to change.

Read-only preview of Security Incident Intake, with its title, five questions, required markers and recipient-preview notice.
Preview checks the complete reading order. This panel is read only and does not send a questionnaire or collect answers. Open full-size screenshot.