1. Acceptance of Terms

1.1 Consent to Terms: By registering for an account, accessing, or otherwise using the CSFaaS platform (the “Service”), you (the “User”) agree to be bound by these Terms of Use, as well as all policies referenced herein, including our Privacy Policy. If you do not agree to these Terms, you must immediately refrain from using the Service.

1.2 Binding Agreement: These Terms constitute a binding legal agreement between you (or the entity you represent) and CSFaaS. Your continued use of the Service indicates your acceptance of all terms, conditions, and policies contained herein.

1.3 Scope of Agreement: This Agreement governs your use of the Service and supersedes any prior communications or agreements, whether oral or written, regarding the subject matter herein. In the event of any conflict between these Terms and other agreements, these Terms shall prevail.

2. Scope of Services

2.1 Service Overview: CSFaaS is a cybersecurity risk and management platform provided as a cloud-based service. The Service is designed to help organizations of all sizes identify, assess, and manage cybersecurity risks, monitor compliance, and secure their digital environments.

2.2 Data Processing: In the course of providing the Service, CSFaaS may process personal, sensitive, and corporate data on behalf of its Users globally. The nature and extent of data processing will be in accordance with our Privacy Policy (referenced separately).

2.3 Service Evolution: The features, functionalities, and modules provided through the Service may be updated, expanded, or modified over time at the sole discretion of CSFaaS. While we strive to enhance the Service continuously, certain modifications may result in changes to the Service without affecting the overall quality of the user experience.

3. Registration and Account Management

3.1 Account Registration: To access certain features of the Service, you must register for an account. During registration, you agree to provide accurate, complete, and current information. You further agree to promptly update any information that becomes inaccurate or outdated.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to immediately notify CSFaaS of any unauthorized use or suspected breach of your account. All activities performed using your account shall be deemed to have been performed by you.

3.3 Account Termination: CSFaaS reserves the right to suspend or terminate your account at any time for any reason, including, but not limited to, violations of these Terms or actions that compromise the security or integrity of the Service. Upon termination, your access to the Service will cease, and any data associated with your account may be deleted or anonymized in accordance with our data retention policies.

3.4 Multiple Accounts: Unless explicitly authorized by CSFaaS, you agree not to create multiple accounts for the same individual or entity. Any violation may result in immediate termination of all associated accounts.

4. Service Availability and Uptime

4.1 Uptime Commitment: CSFaaS is committed to delivering a highly available service. We strive to achieve a minimum of 99% uptime on a monthly basis, excluding scheduled maintenance and events beyond our control (including force majeure events).

4.2 Scheduled Maintenance and Updates: CSFaaS will conduct scheduled maintenance and updates as necessary. While we endeavor to schedule such activities during off-peak hours and provide advance notice where possible, we do not guarantee that maintenance activities will not affect the Service.

4.3 Service Interruptions: In the event of a service interruption, CSFaaS will make commercially reasonable efforts to restore normal Service as quickly as possible. However, CSFaaS shall not be held responsible for any interruption or delay resulting from factors outside our control, including, but not limited to, network outages or third-party service disruptions.

5. Data Handling and Security

5.1 Data Hosting and Geographic Restrictions: All customer data processed through CSFaaS is hosted exclusively within European data centers. This ensures that data processing is subject to the data protection laws of the European Union.

5.3 Data Use: CSFaaS accesses and uses your data solely for the purpose of delivering and maintaining the Service. Your data will not be used for any purpose not expressly set forth in these Terms or our Privacy Policy.

5.4 Third-Party Sharing: Your data is not shared with third parties for marketing, advertising, or any other unrelated purposes. Data may only be disclosed to trusted sub-processors or as required by law, subject to appropriate safeguards.

6. Disclaimers of Warranties

6.1 Service Provided “As Is”: The CSFaaS platform and all related services are provided on an “as is” and “as available” basis. CSFaaS makes no warranties, express or implied, regarding the Service, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.2 No Guarantee of Security or Performance: While we implement robust security measures and strive to maintain high Service availability, CSFaaS does not warrant that the Service will be uninterrupted, error-free, or completely secure against all threats. You acknowledge that cybersecurity is a shared responsibility.

6.3 No Liability for Third-Party Content: CSFaaS is not responsible for any errors, omissions, or inaccuracies in content provided by third parties or for any actions taken in reliance on such content.

6.4 No Endorsement: Any references to third-party products or services on the platform do not constitute an endorsement or guarantee by CSFaaS of those products or services.

7. Limitation of Liability

7.1 Exclusion of Damages: To the fullest extent permitted by applicable law, CSFaaS, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use or inability to use the Service.

7.2 Cap on Liability: In no event shall CSFaaS’s total cumulative liability in relation to any claims exceed the total fees paid by you to CSFaaS in the twelve (12) months preceding the event.

7.3 Force Majeure: CSFaaS shall not be liable for any delay or failure to perform if caused by circumstances beyond our reasonable control (e.g., natural disasters, acts of government, or other force majeure events).

8. Indemnification

8.1 User Indemnity: You agree to indemnify, defend, and hold harmless CSFaaS from and against any and all claims, damages, liabilities, losses, costs, and expenses arising from or related to your use of the Service, your violation of these Terms, or your infringement of any rights of any third party.

8.2 Cooperation: You agree to cooperate fully with CSFaaS in the defense of any claim or legal action brought against us by a third party in connection with your use of the Service.

9. User Responsibilities and Prohibited Conduct

9.1 Compliance with Laws: You are solely responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and industry standards.

9.3 Data Responsibility: You are solely responsible for obtaining any necessary consents and ensuring that you have the right to provide the data you input into the Service.

10. Intellectual Property Rights

10.1 Ownership: All content, design elements, software, trademarks, and other intellectual property rights in and to the Service are owned by or licensed to CSFaaS.

10.2 Restrictions on Use: You agree not to reproduce, modify, distribute, or create derivative works without prior written consent of CSFaaS.

10.3 Feedback: Any suggestions or feedback you provide become the sole property of CSFaaS.

11. Governing Law and Jurisdiction

11.1 Governing Law: These Terms shall be governed by the laws of Malta, without reference to conflict of law principles.

11.2 Exclusive Jurisdiction: Any dispute shall be subject to the exclusive jurisdiction of courts in Malta.

12. Modifications to These Terms

12.1 Right to Modify: CSFaaS reserves the right to modify or update these Terms at any time. Material changes will be posted, and possibly emailed, with notice.

12.2 Acceptance of Changes: Continuing to use the Service after changes means you accept the updated Terms.

13. Termination and Suspension

13.1 Termination by User: You may terminate your account at any time. Upon termination, your access ceases, and CSFaaS may delete or anonymize your data.

13.2 Termination by CSFaaS: We may suspend or terminate access for any reason, including breach of these Terms.

13.3 Effect of Termination: Certain provisions (liability, indemnification, etc.) survive termination.

14. Miscellaneous Provisions

14.1 Severability: If any provision is invalid, the rest remain effective.

14.2 Entire Agreement: These Terms and referenced documents are the entire agreement.

14.3 Waiver: No delay or failure to exercise a right is a waiver.

14.4 Assignment: You cannot assign rights without CSFaaS's consent.

14.5 Notices: All notices shall be in writing. Delivery methods vary.

14.6 Language and Interpretation: The English version prevails in case of conflict.

15. Contact Information

For any questions or concerns regarding these Terms of Use, please contact us at: CSFaaS Legal Department Email: legal@csfaas.example Mailing Address: [Insert Company Address, Malta]