Workflow

When the demand workflow is not enforced, managing a demand is straightforward. Once a demand is created, it can be completed as required, without mandatory approval steps.

The workflow stages and their corresponding demand statuses are as follows:


New Demand Created

A demand is initiated when the user clicks the "New Demand" button.

Demand New demand Button
  • Status becomes:
Demand initialisation

Request for Complementary Information

If additional details are required, the demand status updates to reflect the need for more information.

  • Status becomes:
Demand Pending Information

Information Provided by Requester

When the requester submits the necessary information, the demand status updates accordingly.

  • Status becomes:
Demand updated by requester

Demand Marked as Completed

Once all required actions are finalised, and no further updates are needed, the demand is marked as completed.

  • Status becomes:
Demand completed

Further Information

For detailed steps, refer to the following sections of this documentation.